ClearChain
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Dispute guides

Step-by-step dispute guides — 48 retailer codes.

One page per deduction code. The trigger, the evidence packet, the filing window, the success rate, and the five-step process to file. Built for CPG operators who'd rather file it themselves — or want to know what their team should be doing.

Walmart

All Walmart codes →
Code 22
Merchandise billed not shipped
30 days
Code 24
Carton shortage
30 days
Code 25
No merchandise received against invoice
30 days
Code 10
Concealed shortage
30 days
Code 50
Pricing / allowance variance
60 days
Code 90
Post-audit claim
Typically 90 days to respond
Code OTIF
On-Time In-Full fine
30 days

Target

All Target codes →
Code A01
Routing non-compliance
30 days
Code A02
ASN / EDI non-compliance
30 days
Code A03
Carton / label non-compliance
30 days
Code A04
Shortage / merchandise discrepancy
60 days
Code A05
Late or early delivery
30 days
Code A07
Pricing / allowance variance
60 days
Code PA
Post-audit claim
Typically 90 days to respond

Amazon (Vendor Central)

All Amazon (Vendor Central) codes →
Code ASN-ACC
ASN accuracy chargeback
60 days
Code PO-OT
PO on-time chargeback
60 days
Code PREP
Prep / packaging chargeback
60 days
Code SHORT
Shortage claim
Typically 30 days
Code COOP
Co-op / accrual deduction
60 days
Code PRICE
Pricing claim
60 days

Kroger

All Kroger codes →
Code MCB-SHT
MCB shortage
60–90 days
Code MCB-PRC
MCB pricing variance
90 days
Code MCB-CMP
MCB compliance fee
60 days
Code SD
Scan-down billback
90 days
Code PA
Post-audit claim
Typically 90 days to respond

Costco

All Costco codes →
Code CB-SHT
Shortage chargeback
60 days
Code CB-PKG
Club-pack / packaging non-compliance
60 days
Code CB-RTG
Routing / appointment non-compliance
60 days
Code PRC
Pricing / allowance variance
60 days
Code PA
Post-audit claim
Typically 90 days to respond

Home Depot

All Home Depot codes →
Code DC-SHT
DC shortage
60 days
Code ASN
ASN / EDI non-compliance
30 days
Code RTG
Routing / carrier non-compliance
30 days
Code OTIF
On-time delivery fine
30 days
Code PRC
Pricing / allowance variance
60 days
Code PA
Post-audit claim
Typically 90 days to respond

CVS

All CVS codes →
Code SHT
Shortage deduction
60 days
Code ASN
ASN / EDI non-compliance
30 days
Code OT
On-time / appointment non-compliance
30 days
Code RIM
Retail Inventory Management adjustment
90 days
Code PRC
Pricing / allowance variance
60 days
Code PA
Post-audit claim
Typically 90 days to respond

Walgreens

All Walgreens codes →
Code SHT
Shortage deduction
60 days
Code ASN
ASN / EDI non-compliance
30 days
Code RTG
Routing non-compliance
30 days
Code OT
On-time / appointment non-compliance
30 days
Code PRC
Pricing / allowance variance
60 days
Code PA
Post-audit claim
Typically 90 days to respond

Or skip the DIY — let us file it.

A 30-minute call. Not a pitch. We'll tell you what we'd expect to recover from the retailers you sell.

Flat $5,000/month, month-to-month. If we don't recover at least 3x your fee, you get your money back.

Book a call

Typical response: same business day.